This assessment captured feedback from across our business via interviews and questionnaires. Stakeholder engagement was key and we also reached out to customers and partners to understand their insights. Beyond informing the content of our Performance and Sustainability Report 2019, the outcomes of the materiality assessment are used to refine our sustainability strategy, redefine our targets beyond 2020 and ultimately ensure the integration of high-priority sustainability and corporate risks.
Materiality Matrix
A summary of this process, including an overview of stakeholders engaged and key topics and concerns, is available in our materiality report available here.