CreateForGoodTM: Firmenich Reinvents Fragrance Design
Paris, France, January 23, 2020 - Firmenich, the world’s largest privately-owned perfume and taste company, is reinventing fragrance design with CreateForGoodTM. The unique, five-step program provides customers the keys to enhancing competitive advantage with conscious consumers who are focused on naturalness and sustainability in fragrances.
Through brand alignment, consumer understanding, ingredient innovation, sustainability measurement and fragrance eco-creation, CreateForGoodTM delivers fragrances that delight consumers, develop their trust, and provide sensorial experiences for both pleasure and naturalness while protecting the planet, people and society.
“Eighty-six percent of consumers worldwide believe that fragrance brings pleasure to their lives,” said Armand de Villoutreys, President, Perfumery & Ingredients, Firmenich. “CreateForGoodTM embodies the new era of conscious perfumery. We can help brands win, by delivering an authentic and positive sensorial experience that fully supports consumers’ aspiration for a healthy and responsible lifestyle.”
“Informed by and for conscious consumers, CreateForGoodTM helps brands navigate complexity to select the ideal combination of creation, experience, claims and brand purpose,” explained Juliette Sicot-Crevet, Vice President, Business Development, Naturals & Sustainability & Knowledge Management, Perfumery.
CreateForGoodTM integrates an understanding of the role fragrance plays in brand purpose and product benefits. It brings together our proprietary Conscious Consumer research with 5,000 consumers across key regions; tracking and analysis of Firmenich’s palette across 1,700 ingredients; EcoScent CompassTM, a robust solution for fragrance sustainability measurement; and a clear methodology for eco-fragrance creation; across five steps:
1. Determine how fragrance enhances brand purpose and product development.
Today, conscious consumers demand an even stronger brand purpose consistently executed across all touchpoints. Firmenich Conscious Consumer insights have revealed the important role fragrances play in a product to drive naturalness and sustainability, alongside brand positioning and purpose. Brands can anticipate and examine all shades of naturalness and the appropriate sustainability proof points of product development. Then, they can determine who they want to be, what they want in their products, and how to best communicate their offer for conscious consumers.
2. Understand and engage with conscious consumers globally.
Consumers today also require brands to engage with them. Brands can go beyond storytelling and tackle story-proofing, with an integrated perspective, defining where they focus and how they differentiate their products. Research demonstrates that consumers all support conscious consumption, with four main motivational factors: strong environmental convictions, pragmatic health concerns, personal image and reputation, and brand equity. Brands can articulate engaging claims to build an educational and compelling narrative for conscious consumers.
3. Choose the right ingredients for desired impact and claims.
First, consumers want to know what is inside the products they use. Beyond the intrinsic nature of ingredients, they also want to understand the environmental and social impact. Our ingredient palette is permanently enriched to deliver on the latest regulations, certifications and expected claims and CreateForGoodTM: Firmenich Reinvents Fragrance Design narratives. Conscious consumers identify the criteria influencing their purchase decision, aside from price, as containing natural ingredients and eco-friendliness. The required creativity, performance and transparency can be achieved by developing a compelling palette of innovative ingredients that respond to consumer desires.
4. Measure and improve fragrance sustainability impact.
Today, we can help brands measure and improve a fragrance’s natural and sustainable profile, beyond intrinsic claims to address planet, people and society. Two years ago, we launched EcoScent CompassTM with the ambition of creating an industry standard. This robust tool includes ingredients’ natural and sustainable properties, lifecycle analysis and social data, based on the most comprehensive methodologies (the European Union’s Product Environmental Footprint - PEF) and globally aligned Key Performance Indicators (KPIs). It offers three scores: green properties (what’s inside the fragrance), environmental impact and social impact.
5. Create fragrance solutions that deliver trust and delight responsibly.
Creativity is still essential; beautiful fragrances align and enhance the overall experience for consumers. Perfumers have an important role in ensuring creative delivery on promise. Brands can leverage tailor-made fragrances that comply with desired claims, safety requirements and regulations to delight today’s uncompromising conscious consumers. Our ScentForGoodTM collection, launched in January 2019, now includes over 300 eco-design fragrances.
Gary Marr, Master Perfumer, Firmenich added: “Consumers don’t want to compromise; they want performance, naturalness and sustainability in their consumer products. CreateForGoodTM offers a comprehensive solution to develop fragrances that delight, build trust and add value to our customers’ brands.”
“We have a whole new challenge: creating fine fragrances with emotional experiences that meet consumer expectations for naturalness and sustainability, respect ethics and regulations, and deliver a positive impact on our world,” said Honorine Blanc, Master Perfumer, Firmenich. “That’s what CreateForGoodTM is all about.”
Firmenich is the world’s largest privately-owned perfume and taste company, founded in Geneva, Switzerland, in 1895. Driven by its purpose to create positive emotions to enhance wellbeing, naturally, Firmenich has designed many of the world’s best-known perfumes and tastes, bringing delight to over four billion consumers every day. Renowned for its world-class research and creativity, as well as its leadership in sustainability, each year, Firmenich invests 10% of its turnover in R&D to understand and share the best that nature has to offer responsibly. Firmenich had an annual turnover of 3.9 billion Swiss Francs at end June 2019.
About Conscious Consumer
Speaking to more than 5,000 consumers across four key regions, Firmenich’s Conscious Consumer research captures and quantifies the perceptions, attitudes and understandings of consumers on sustainable consumption on four progressive values: environment, social purpose, transparency, and health & well-being. The research delivers insights on how to create sustainable fragrances and flavors across fine fragrance, body and home care, and taste (food categories). The study includes Usage and Attitude research (to capture understanding, expectation, frustrations and dilemmas), Sniff & Taste experiences (to evaluate liking and naturalness perception) and Focus Groups findings (to understand frustrations and the path for future communication to avoid green washing), in Brazil, China, France and the US, across the perfumery, home care and personal care categories.
About EcoScent CompassTM
Launched in June 2018, EcoScent Compass™ is the industry’s first holistic fragrance sustainability measurement tool. Based on globally recognized metrics and guidelines (European Commission PEF, IFRA and WBCSD), EcoScent Compass™ determines a fragrance’s sustainability footprint across the following three criteria: intrinsic green properties, environmental and social impact. Each of the three pillars is represented by a score from A (highest) to E (lowest).