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Amplifying governance Leading in Integrity

Doing business the right way is firmly engrained in our culture. Taking a holistic view of business ethics, our commitment cuts across five critical and interdependent dimensions.

As a family-owned company, we know that shared values are essential to success. To that end, we continue to build processes, tools, and guidelines to achieve excellence daily, reflecting our deep sense of responsibility.

While in 2015 we restructured our Compliance function, regrouping under the supervision of the General Counsel and Corporate Secretary, in 2016 and 2017, we further developed our Business Integrity Program built on five pillars: leadership, risk assessment, standards and control, training and communications, and oversight. We further trained our General Managers on legal compliance and formalized the reporting process between our local operations and our Corporate Ethics Committee.

1. Leadership
The Firmenich Fundamentals are key to embedding our belief that “There is no right way to do the wrong thing.” This message is endorsed by our Chairman and championed by our CEO, ensuring Firmenich’s commitment to compliance is non-negotiable, visible and active. A global Ethics Committee, including our CEO, CFO, CHRO and General Counsel, oversees our overall governance. It is supported by a network of regional committees that ensure our Business Ethics are cascaded across all the regions in which we operate.

2. Risk Assessment
Our focus is on understanding what our highest overall enterprise risks are and taking steps to mitigate them. A Risk Committee oversees risk assessment, identification and remediation across products, services, customers, entities, geographic locations, opportunities, partnerships and transactions. Risks deemed to be significant are prioritized and resources are allocated accordingly.

3. Standards and Controls
Our Code of Ethics and Business Conduct was updated in 2018 to reflect a range of improvements. For instance, we launched an improved Gifts and Entertainment Policy, accompanied by practical guidance and a tailored online training issued to all colleagues. Our Global Anti-Corruption Policy and Antitrust Compliance Policy are also key standards on how we conduct business the right way.

4. Training and Communication
Making Business Ethics “business as usual” for all our colleagues, we are defining a mandatory training curriculum including online and tracked certification for key policies and subjects. Every new employee receives online Anti-Corruption and Bribery training and all colleagues worldwide received online Anti-Bribery training in August 2017. Our Code of Ethics and Business Conduct, incorporating our Anti-Corruption Policy, is communicated to all our business partners for their alignment. Both documents are available on the Firmenich website.

5. Oversight
In 2017, we launched the Firmenich Hotline , an independently operated channel whereby any concerns or potential non-compliances can be raised confidentially. We also embedded a user-friendly Gifts and Entertainment portal within our travel and expenses system, providing full transparency on trends and behaviors worldwide.

Firmenich has a Code of Ethics and Business Conduct, designed to help employees and all Firmenich stakeholders make ethical decisions in their day-to-day work. It is based on our Fundamentals and covers both legal and ethical points, such as conflicts of interest, antitrust, harassment, confidentiality, governance, and political and community activities.

View the Firmenich Code of Ethics and Business Conduct
The Firmenich Code of Ethics and Business Conduct is also available in: Chinese, French, Portuguese and Spanish


As part of its ongoing commitment to ethical & sustainable business, Firmenich has developed the Firmenich Social Accountability Standard. The Firmenich standard requires compliance with national laws & ILO (International Labour Organization) Conventions and Recommendations and the United Nations Universal Declaration of Human Rights, in critical areas of employment and basic human rights including:
  • Child labor
  • Forced labor
  • Health & Safety
  • Freedom of Association & Collective Bargaining
  • Discipline
  • Discrimination
  • Working Hours
  • Wages

  • In addition to applying this standard in its own affiliates, Firmenich has also included a Supplier Social Accountability Program within its Standard. This requires all suppliers and subcontractors, to formally commit to adhere to similar social standards (although not necessarily on a formal basis), and to provide evidence that these standards are being met.

    View the Firmenich Social Accountability Standard
    View the Chinese version of the Firmenich Social Accountability Standard .
    View the Portuguese version of the Firmenich Social Accountability Standard.
    View the French version of the Firmenich Social Accountability Standard .
    View the Spanish version of the Firmenich Social Accountability Standard.

    Firmenich also has developed a Gift Policy and an Anti-Corruption Policy.

    Discover our Fundamentals in the Firmenich Company section
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